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East & West Midlands · Launching Soon

Share the
journey.
Split the cost.

nT3rm connects passengers heading the same way with drivers already making the trip — safe, affordable carpooling for agency workers, shift workers, and everyday commuters across the Midlands.

See how it works Become a driver
8.7M
UK workers
from £3
per journey
30days
book in advance
Today's earnings
£57.85
After commission
3 trips done
Match found
32 min
Arrives early ✓
Same company
nT3rm Online
Coventry, CV1
London Victoria
Arrive by 06:00
1 seat
Staffline
Arriving early — priority
MO
Marcus O.
★★★★★ 4.9 · 312 rides
05:28
Departs 02:15
3 seats left
£8.70
15% commission · City to city trip · Minimum £3.00
DBS verified drivers
Card & cash payment
Book up to 30 days ahead
Multiple passengers per trip
Gamification rewards
Simple process

How nT3rm works

Whether you need a ride or want to earn while you drive, nT3rm gets you there in three simple steps.

1
Enter your destination & date
Type where you're heading and when — book today or up to 30 days in advance. Set your arrival time and we'll find drivers departing early enough to get you there.
2
Choose your driver
Browse matched drivers sorted by arrival time — earliest first. See their rating, departure time, pickup point, fare, and whether they share your employer. Filter by company for colleague matches.
3
Get confirmed & travel
Driver has 3 minutes to accept. Once confirmed, meet at the vantage point or request door-to-door. Track your ride live, chat with your driver, and rate the trip when you arrive.
Driver matches
MO
Marcus O.
★★★★★ 4.9
05:28
02:15 AM
3 seats
£8.70
SK
Sarah K.
★★★★ 4.6
05:44
02:30 AM
2 seats
£8.70
On time
RP
Raj P.
★★★★★ 4.8
05:58
Why choose nT3rm

Built for the people
who keep the UK moving

Book up to 30 days ahead
Plan your commute in advance. Select your exact date, set your arrival time, and find a driver who fits your schedule — whether it's today or weeks away.
Company & agency matching
Agency worker heading to the same site? Add your employer to your profile and find colleagues making the same journey — a community built around shared routes.
Safety at every step
Every driver completes a full DBS check, licence verification, insurance review, and e-signs our driver contract. Passenger IDs verified. Both sides rated after every trip.
Fair, transparent pricing
From £3 per journey. Fares calculated by time with a cap of £10 at 2hr 30min. Extended trips run a clear time + distance meter. No surge, no hidden fees — just honest pricing.
Rewards & referrals
Earn points on every ride. Drivers unlock priority status and bonuses. Passengers earn discounts and free rides. Refer a friend with your unique code — 5 referrals earns a free trip.
Return journeys included
Book your outbound and return trip in one go. Drivers set return times — if the timing works for you, secure your seat back home at the same time you book your morning ride.

Currently serving the Midlands

nT3rm launches across the East and West Midlands — one of the UK's largest working regions, home to millions of workers, agency staff, and daily commuters. Expansion coming soon.

East Midlands
West Midlands
Birmingham
Coventry
Leicester
Wolverhampton
Derby
Nottingham
+ More expanding
Get the app

Your ride is
waiting for you

The nT3rm app is launching soon on iOS and Android. Sign up to be notified the moment it goes live and get early access to the best drivers in your area.

🍎
Download on the
App Store
▶
Get it on
Google Play
Coming Soon — stay tuned
nT3rm
Driver mode
Today's earnings
£57.85
nT3rm
Where are you heading?
London Victoria Coach Stn
Arrive by 06:00 AM · 1 seat · Today
Search drivers
nT3rm
Trip complete!
Rate your driver
★★★★★
Points earned
+48 pts
About nT3rm Transport Limited

A solution born
from seeing the gap

nT3rm was built on a simple but powerful observation — millions of people across the UK travel to work every day without a reliable, affordable, or safe way to get there. We decided to fix that.

Our mission

Connecting people.
Sharing the journey.

nT3rm Transport Limited is a technology-driven carpooling platform built to address one of the most persistent and overlooked challenges in the UK — getting to work safely, affordably, and on time, especially outside standard hours.

The United Kingdom operates a vast 24-hour economy. Hospitals, warehouses, factories, hotels, and essential services never stop. Yet public transport does. The result is millions of workers — agency staff, shift workers, night-time economy employees — left with no reliable option for their commute.

nT3rm bridges that gap. We connect passengers heading to the same destination with drivers already making that journey — turning an empty car seat into an affordable, verified, and safe ride for someone who needs it.

Our platform is built on trust, transparency, and community. Every driver is vetted. Every fare is fair. Every journey is tracked. And every experience — for both driver and passenger — is designed to be better than anything else available.

UK workers without
reliable late transport
8.7M
Source: ONS Labour Force Survey 2022
Night-time workforce
declined since 2016
700K
Workers lost — transport cited as a key factor
Booking window
30 days
Plan ahead, travel with confidence
The problem we solve

Why nT3rm exists

The UK's transport gap is real, well-documented, and growing. nT3rm was created specifically to address it.

01
Public transport stops. Work doesn't.
The UK runs a 24-hour economy across healthcare, logistics, hospitality, and manufacturing. Buses and trains do not. Workers on early starts, late finishes, and night shifts are left stranded — or forced to spend money on expensive taxis they cannot afford.
02
The workforce is declining — transport is a key reason.
According to the Office for National Statistics, 700,000 workers left the night-time workforce between 2016 and 2022. Research consistently identifies lack of safe, reliable transport as a significant contributing factor — particularly for women and non-car owners.
03
Existing solutions weren't built for this.
Ride-hailing apps are expensive, unplanned, and not designed for regular commuters. Public transport is time-limited. Private cars are inaccessible for many. nT3rm is the first platform built specifically for the agency and shift worker commute — connecting the right people, heading the right way, at the right time.
What we stand for

Our values

Everything nT3rm does is guided by four principles we will never compromise on.

Safety above everything
Every driver completes a DBS background check, UK licence verification, insurance review, and vehicle inspection before going live. Passengers are ID-verified. Both sides are rated after every trip. Safety is never optional — it is the foundation.
Radical transparency
No surge pricing. No hidden fees. Fares are calculated clearly — from £3 minimum to a £10 base cap — and displayed in full before any booking is confirmed. Drivers see exactly what nT3rm takes. Passengers see exactly what they pay.
Community at the core
nT3rm is not just a transport app — it is a network of people heading the same way. Agency workers can find colleagues on the same route. Drivers earn a fair income from journeys they are already making. Everyone benefits. No one is left behind.
Real impact, measurable outcomes
More workers able to reach their jobs. More drivers earning from existing journeys. Fewer solo car trips. Less carbon. Greater economic productivity. nT3rm is built with the conviction that solving a transport problem is also solving an economic, social, and environmental one.
Meet the founder

The person behind nT3rm

ID
Isaac Dzackah
Founder & Director, nT3rm Transport Limited
LLB Law
LLM Int'l Commercial Law
LLM SQE 1&2
Entrepreneur
3
Law degrees
12+
Months legal exp.
NTL
Company initials
“
I see gaps the way I approach law — find the problem, understand it deeply, then build the solution. nT3rm is that solution.

Law, business, and a
passion for solving real problems

Isaac Dzackah is the founder and director of nT3rm Transport Limited — and the kind of person who cannot see a gap in the market without quietly figuring out how to fill it. With a background spanning three law degrees, international commercial law, and hands-on paralegal experience across corporate, M&A, and commercial legal practice, Isaac brings a rare combination of rigorous analytical thinking and genuine entrepreneurial instinct to everything he does.

Born with an eye for opportunity and a heart for people, Isaac recognised the transport challenge facing millions of UK workers long before nT3rm existed. He saw agency workers, shift staff, and everyday commuters squeezed between public transport that stops at midnight and taxi fares they could not afford. He saw an industry gap — and, true to form, he decided to build the solution rather than wait for someone else to.

His legal training sharpens every decision nT3rm makes. From the driver contract to GDPR-compliant data handling, from the platform's commission structure to passenger safety policy — Isaac applies the same precision he brings to corporate documents and M&A due diligence to building a transport company that is legally sound, commercially smart, and genuinely fair.

Outside the boardroom, Isaac is equally at home volunteering with BPP University's StreetLaw programme — delivering free legal education to some of the UK's most underserved communities — and supporting access to justice initiatives across Birmingham. He brings that same spirit of service to nT3rm. This is not just a business. It is a platform built to genuinely help people.

Isaac is also, for the record, a man with a solid sense of humour, a deep Christian faith that anchors everything he does, and the kind of quiet confidence that comes from knowing both why you are doing something and exactly how to get it done.

Legal & contract expertise
Corporate & commercial law
Entrepreneurial vision
Market gap identification
Community & charity work
Access to justice advocacy
M&A due diligence
Tech & product thinking

A note from Isaac: "Christ is at the centre of everything I do — my work, my decisions, my vision for nT3rm. I believe business done right is an act of service. My prayer is that nT3rm helps people get to where they need to be — safely, affordably, and with dignity."

Our journey

How we got here

The insight
Identifying the gap
After years working in law and observing the challenges faced by workers across the UK — particularly agency workers, night-shift staff, and commuters in the Midlands — Isaac identified the transport gap as a genuine, solvable problem that no existing platform was addressing properly.
The concept
nT3rm is born
The idea for nT3rm took shape — a carpooling platform where drivers heading to a destination share their seats with verified passengers going the same way. Simple, affordable, safe. The name nT3rm (the "3" replacing the "e" in "Term") reflects a new term, a new chapter, in how the UK commutes.
Development
Building the platform
The full app prototype has been designed and developed — complete with passenger and driver flows, real-time matching, advance booking up to 30 days, company/agency filters, gamification, referral rewards, in-app chat, live tracking, and a transparent pricing engine. Every screen investor-ready.
Coming soon
East & West Midlands launch
nT3rm is preparing for its initial launch across the East and West Midlands — one of the UK's most densely populated working regions. Driver onboarding and passenger sign-ups will open ahead of the full app release on iOS and Android.
The future
UK-wide expansion
With a proven model in the Midlands, nT3rm plans to expand to other UK cities with large shift-working and agency worker populations — starting with regions where the transport gap is most acute. The mission is the same wherever we go: get people where they need to be.

Ready to be part of
something different?

Whether you need a reliable ride to work or want to earn from journeys you're already making — nT3rm has a place for you.

Find a ride Become a driver
For passengers

Your ride.
Your route.
Your time.

Find a driver already heading your way — verified, rated, and affordable. Book today or up to 30 days in advance. From £3 per journey.

How to book View pricing
Match found
32 min early
Arrives before you need
Same company
Booking window
30 days
Plan well ahead
Good morning
Find your ride
JD
Coventry, CV1
London Victoria
Today
Tomorrow
This week
📅 Pick date
Arrive by
06:00 AM
Arriving early
MO
Marcus O.
★★★★★ 4.9
05:28
02:15 AM
3 seats
£8.70
Simple process

Book your ride in four steps

No calls, no waiting, no guesswork. Find, select, confirm and travel — all from the nT3rm app.

1
Enter destination & date
Type where you're heading, pick your date — today, tomorrow, this week, next week or any specific date up to 30 days ahead — and set your required arrival time.
2
Choose your driver
Browse matched drivers sorted by arrival time — earliest arrivals shown first. See ratings, departure times, pickup points, fare, and company matches. You decide who to travel with.
3
Driver confirms in 3 minutes
Once you send your request, the driver has 3 minutes to accept. If they decline or don't respond, you're automatically returned to the results list to pick your next best match.
4
Meet, travel & rate
Head to the vantage pickup point — or request door-to-door for a small extra charge. Track your ride live, chat with your driver in-app, and rate your experience when you arrive.
Passenger features

Everything built around you

30-day advance booking
Plan your commute weeks in advance. Quick-select Today, Tomorrow, This week or Next week — or open the full calendar to pick any specific date up to 30 days ahead.
Plan ahead
Arrive-by time search
Tell us when you need to arrive — not when you want to leave. nT3rm works backwards to find drivers departing early enough to get you there on time or earlier.
Smart scheduling
Company & agency filter
Add your employer or agency name to your profile and find drivers heading to the same workplace. A community of colleagues already making the same journey — now sharing it.
Community matching
Book seats for friends
Already an nT3rm user? Enter your friend's unique code to reserve them a seat on the same trip. New to nT3rm? Send them an invite — they get 8 minutes to register and secure their seat.
Referral booking
Live tracking & in-app chat
Watch your driver's location in real time on the live map. Chat directly within the app — driver and passenger stay connected throughout the journey, no personal numbers shared.
Real-time
Return journeys
Book your trip home at the same time as your outbound journey. Drivers set their return time — if it works for you, secure your seat back in one booking. No need to search twice.
Two-way travel
Transparent pricing

Simple, fair fares

No surge pricing. No hidden fees. Every fare is shown in full before you confirm — including the driver's surcharge and our platform commission.

Minimum fare
No journey costs less than this — regardless of distance
£3.00per passenger
Standard rate
£0.067 per minute — up to 2 hours 30 minutes
£0.067per minute
Base cap
Maximum base fare reached at 2 hours 30 minutes
£10.00base cap
Extended trips
Beyond 2h 30m — time and distance meter runs simultaneously
£0.08/min+ £0.50/mile
Platform commission: nT3rm takes 10% on within-city trips and 15% on city-to-city trips. This is shown clearly in your fare breakdown before you confirm — always. All rates subject to change.

Honest pricing,
every time.

Every fare on nT3rm is calculated transparently and shown in full before you confirm a booking. There are no surprise charges at the end of your journey.

Fare is calculated per passenger — each booked seat is charged individually at the same rate.
Driver surcharge is set by the driver within admin-defined limits and displayed on their card before you select them.
Door-to-door drop-off carries a small additional charge — shown upfront. The driver can accept or decline this option independently.
No surge pricing — ever. Fares do not change based on demand, time of day, or how busy the platform is.
Pay by card or cash — choose your preferred payment method at checkout. Card payments support tips and earn more gamification points.
Flexible scheduling

Book when it suits you — not just today

Whether you need a ride in two hours or planning your commute for next month, nT3rm gives you the flexibility to book ahead with confidence.

Today or tomorrow
One tap to select. Minimum 2 hours before the driver's departure time. Ideal for last-minute commutes.
This week or next week
Quick-select any day in the current or following week. Drivers who have posted recurring trips will appear automatically.
Pick any date — up to 30 days ahead
Open the full calendar and select any available date. Past dates and dates beyond 30 days are automatically greyed out.
When do you need the ride?
Today
Tomorrow
This week
📅 Pick date
January 2026
‹
›
Su
Mo
Tu
We
Th
Fr
Sa
1
2
3
4
5
6
7
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13
14
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16
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Book up to 30 days ahead · Minimum 2 hours before departure
Rewards & referrals

Ride more. Earn more.
Share the love.

Every time you travel with nT3rm, you earn points. Every friend you refer earns you closer to a free ride. The more you use the platform, the more it gives back.

🎁
5 referrals = 1 free ride
Share your unique nT3rm code. Every friend who joins and takes their first ride counts as a referral. Hit five — and your next ride is on us.
⭐
New riders get 5% off their first trip
Anyone who joins nT3rm using your referral code automatically receives 5% off their first booking — applied at checkout, no code needed. Rate subject to change.
Level up with every ride
Ride count builds your passenger level. Higher levels unlock bigger discounts, priority features, and exclusive benefits. The more you travel, the better it gets.
💬
Book seats for friends & colleagues
Search by an nT3rm user's code to reserve a seat for them on your trip. Or invite someone new — they get 8 minutes to sign up and confirm their seat before it's released.
Your referral code
NT3-J4K9X
Referral progress 3 / 5
2 more referrals = 1 free ride · Reward rate subject to change
Copy code
Share link
1
Free ride
248
Points
3
Referrals

Your safety is
our priority

Every trip on nT3rm is protected from start to finish. Learn more about safety →

DBS-checked drivers
Every driver passes a full Disclosure & Barring Service check before going live on the platform.
ID-verified passengers
All passengers complete identity verification — government ID plus a selfie liveness check.
Live trip tracking
Your journey is tracked in real time. Share your trip with someone you trust at any point.
Mutual ratings
Drivers and passengers rate each other after every trip. Low ratings trigger platform review.
Masked communication
In-app chat means your personal phone number is never shared with your driver.
SOS button
An in-app emergency button is always visible during your journey for immediate safety access.

Ready to find
your next ride?

The nT3rm app is launching soon across the East & West Midlands. Register your interest and be the first to know when it goes live.

Get early access Become a driver instead
App coming soon — iOS & Android
For drivers

Earn from
journeys you're
already making.

You're already driving to work. nT3rm lets you share your seats, split the cost, and earn a fair income from every trip — without changing your route or your schedule.

Start earning See how much you earn
Commission rate
10–15%
Lowest in the market
Your money
Level 3 perk
Priority
Shown first to passengers
Unlocked
Monthly earnings estimate
£1,157
Based on consistent daily trips · after commission
£57.85
Per day avg.
£289
Per week
10%
Within city
15%
City to city
Earnings are estimates based on active drivers. Actual earnings vary. All figures after nT3rm commission deduction. Rates subject to change.
Fair earnings

More of your fare
stays with you

nT3rm charges just 10% commission on within-city trips and 15% on city-to-city journeys — significantly less than traditional ride-hailing platforms. Every penny of your fare above that is yours.

You set your own surcharge on top of the platform base rate, within limits we set to keep fares fair for passengers. You see exactly what you earn before every trip — no surprises, no confusion.

Earnings are credited to your in-app wallet after each completed trip. Withdraw anytime to your bank account with no minimum threshold.

Trip type nT3rm takes You keep
Within city 10% 90%
City to city 15% 85%
Extended trip (2h 30m+) 15% 85%
Door-to-door extra 15% 85%
Passenger tips 0% 100%
Today's earnings · Marcus O.
£57.85
After nT3rm commission · 3 trips completed
£68.06
Gross fares
−£10.21
Commission
+£3.40
Tips earned
~£1,157
Monthly estimate (consistent trips)
Anytime
Withdraw earnings to your bank
9
Passengers carried today
4.9 ★
Driver rating · 312 trips
Getting started

Four steps to your
first earning trip

Registration is straightforward. Once approved, you're live on the platform and ready to start accepting passengers.

1
Personal details
Create your nT3rm driver account with your name, contact details, and address.
Name & contact info
Email & phone verified
Date of birth confirmed
2
Licence & identity
Upload your UK driving licence, complete a DBS check, and pass our selfie liveness verification.
UK driving licence (photo)
DBS disclosure check
Selfie liveness check
3
Vehicle details
Provide your vehicle registration, upload your insurance documents, and complete road-legal confirmation.
Insurance certificate
Vehicle registration
MOT & roadworthiness
4
Contract & surcharge
Review and e-sign the nT3rm Driver Contract, then set your per-mile surcharge within our admin limits.
E-sign driver contract
Set your surcharge
Account goes live ✓
Application review takes 24–48 hours. Once approved, you'll receive a notification and can immediately start posting trips and accepting passengers. The minimum driving age and all UK road-legal vehicle requirements apply.
Driver requirements

What you need
to drive with nT3rm

Our requirements exist to protect every passenger — and every driver — on the platform. They are thorough, fair, and in line with UK legal standards.

Driver requirements
Personal and licence criteria
Must hold a valid UK driving licence
Must meet the UK minimum driving age requirement
Must pass a DBS (Disclosure & Barring Service) check
Must complete selfie liveness identity verification
Must e-sign the nT3rm Driver Contract
Must maintain a minimum platform rating of 4.0 stars
Vehicle requirements
UK road-legal standards apply
Vehicle must be UK road-legal and road-worthy
Valid UK vehicle insurance — must cover passengers
Valid MOT certificate (where required by age)
Minimum 2 passenger seats available (up to 5)
Vehicle must pass nT3rm condition review
Documents must be kept current — alerts sent before expiry
Conduct standards
Always in effect while on platform
5-minute wait rule applies at all pickup points
Passengers must be treated with respect at all times
All communication to happen via in-app chat only
No sharing of personal contact details with passengers
Rate all passengers honestly after each trip
Document renewal
Keep your account active
Insurance renewals must be uploaded before expiry
Platform sends 60-day, 30-day, and 7-day expiry alerts
Account suspended if documents lapse — reinstated on update
DBS renewal required every 3 years (subject to change)
Vehicle re-inspection if condition complaints are raised
Post trips & manage schedule

Set it once.
Earn all week.

Post your route once and set it to recur Monday to Friday — or whatever days suit you. Passengers can book your seats days in advance without you lifting a finger.

Passengers book your seats in advance
Your recurring trips appear in search results for upcoming dates. Passengers can request a seat up to 30 days before departure — you just confirm and go.
Weekly timetable view
Your driver timetable shows all posted trips by day — seat status colour-coded as taken, pending, or available. See your week at a glance and manage bookings from one screen.
Outbound and return in one posting
Set a return time when posting your trip. Passengers can book both legs of their commute in a single transaction — and you're covered for the journey back too.
My timetable — Mon 26 Jan
06:15 AM → 17:30 PM
Return
Birmingham → London Victoria
👤
👤
👤
1 booked · 1 pending · 1 free
22:00 PM → 07:00 AM
Night
Birmingham → Coventry · night shift
👤
👤
👤
1 booked · 2 free
08:00 AM → 16:30 PM
Full
Birmingham → Leicester · all seats taken
Driver levels

The more you drive,
the better it gets

Level 1 — Starter
0–99 rides
Getting started on the platform
Platform access
Basic earnings
Level 2 — Active
100–199 rides
Building your reputation and rider base
Passenger visibility boost
Faster payouts
Level 3 — Priority
200–399 rides
Trusted driver — shown first in search results
Priority dispatch
Bonus rewards
Priority support
Level 4 — Elite
400+ rides
nT3rm's top-rated, most experienced drivers
Maximum priority
Elite badge
Exclusive bonuses
First-access features

nT3rm's driver levelling system rewards consistency, reliability, and quality. Every trip you complete, every rating you earn, and every passenger you look after counts toward your progress — and your benefits.

Higher levels mean more than just a badge. Level 3 and Level 4 drivers appear first in passenger search results, giving you a direct advantage over lower-rated or newer drivers. Priority dispatch means your trips fill up faster.

You can track your level progress in real time on your driver dashboard. You'll always know exactly how many rides stand between you and your next tier.

Marcus O. — Level 3 → 4 progress 312 / 400 rides
88 more trips to Elite status — priority dispatch + exclusive bonuses unlock
Driver benefits

More than just earnings

nT3rm is built to make driving with us genuinely rewarding — beyond the fare income.

💷
Keep your tips
Passengers can tip via card at the end of a trip. nT3rm takes 0% of tips — every penny goes directly to you. A thank you for a job well done stays with the driver who earned it.
⚡
Flexible schedule, your terms
You post trips on your timetable. You set your surcharge. You decide which passengers to accept. nT3rm never tells you when to drive — you're in control of your time and earnings.
🏆
Level 4 elite bonuses
Top-tier drivers unlock exclusive bonus structures, first access to new platform features, and elite badges visible to passengers — a clear signal of quality that drives more bookings your way.
📲
Instant earnings visibility
Your driver dashboard shows gross fares, commission deducted, net earnings, and trip-by-trip breakdown in real time. No guessing, no waiting — you always know exactly where you stand.
🔔
Document expiry alerts
We notify you at 60 days, 30 days, and 7 days before any document expires — insurance, MOT, DBS. Keep your account active and earning with zero admin stress.
🤝
Low commission, always fair
10% on within-city, 15% on city-to-city. We do not take more just because a trip is longer or a passenger paid more. Our commission structure is flat, clear, and fair — always.

Ready to start
earning?

Register as a nT3rm driver today. Complete your verification, post your first trip, and start earning from journeys you are already making.

Register as a driver Looking for a ride instead?
App launching soon — iOS & Android
Safety & trust

Your safety is
never optional.

Every feature, every process, and every policy on nT3rm is built around one non-negotiable commitment — keeping every person on our platform safe, every single time.

Every driver DBS checked
No exceptions. Verified before going live.
Live trip tracking always on
Every journey tracked in real time.
Mutual ratings after every trip
Accountability in both directions.
Masked communication
No personal numbers ever shared.
In-app SOS button
Emergency access during every trip.
Driver verification

Every driver earns
their place on the platform

nT3rm does not let anyone drive on the platform without passing a thorough, multi-stage verification process. We built our vetting standards in line with the same expectations applied to professional private hire operators — because your safety demands nothing less.

Every document is reviewed by our team before a driver account goes live. There are no shortcuts and no exceptions. A driver whose documents lapse is automatically suspended until they are renewed and re-verified.

Identity verification — selfie liveness check
Every driver completes a government ID upload paired with a real-time selfie liveness check to confirm the person matches the documents provided.
Step 1
UK driving licence upload and validation
A full, valid UK driving licence is required. We verify the licence category, expiry date, and check it against submitted identity documents.
Step 2
DBS background check
A Disclosure and Barring Service check is mandatory for every driver. This is the same standard used across private hire, healthcare, and education. No exceptions.
Step 3
Vehicle inspection and insurance verification
The vehicle must be UK road-legal, hold a valid MOT, and be covered by insurance that includes passenger cover. Vehicle condition is reviewed before approval and monitored throughout.
Step 4
Driver contract — e-signed
Every driver reads and e-signs the nT3rm Driver Contract before going live. The contract sets out conduct standards, platform rules, and the consequences of any breach.
Step 5 · Final
Driver verification status — Marcus O.
DBS check
Passed
UK driving licence
Verified
Selfie liveness check
Confirmed
Vehicle condition
Approved
Insurance certificate
Expires 45 days
Driver contract
E-signed
Account active · Insurance renewal reminder sent. Account remains live until expiry. Renewal required to avoid suspension.
Passenger protection

Built-in protection
at every stage

Safety on nT3rm does not start when you get in the car. It starts from the moment you open the app.

Live GPS trip tracking
Your driver's exact location is tracked in real time throughout the journey. You can see the route on a live map and share your trip with a trusted contact at any moment.
Masked phone numbers
Your personal phone number is never shared with your driver — ever. All communication happens through nT3rm's in-app masked messaging system, keeping your contact details completely private.
In-app SOS emergency button
An emergency SOS button is visible and accessible throughout every trip. One tap gives you immediate access to safety options. Never hidden, never buried — always there when you need it.
Verified driver profile — always visible
Before and during your trip, you can see the driver's full name, photo, star rating, vehicle make and registration plate. Confirm you're getting into the right car before you set off.
In-app chat — no external contact needed
Message your driver directly within the app to confirm pickup, share your arrival time, or ask any question — without ever exchanging personal details. Clean, private, logged.
Ratings and accountability system
You rate your driver after every trip and your driver rates you. Consistently low-rated drivers are flagged for review and can be suspended. No one gets to stay on the platform without earning it.
From booking to destination

Protected at
every point of
your journey

nT3rm's safety features do not switch on when the car moves — they are active from the moment you open the app to the moment you arrive and rate your trip.

Every handover point — booking confirmation, driver acceptance, pickup, journey, arrival — has specific protections built around it. Nothing is left to chance.

And for drivers, those same protections apply in reverse — passengers are verified, rated, and accountable for how they behave on every trip too.

Before booking
Driver profile fully visible
You see the driver's rating, ride history, vehicle, and company match before selecting them. You decide who you travel with — always.
On confirmation
Booking confirmed — driver details locked in
Once accepted, driver name, vehicle registration, and pickup point are confirmed in-app. Share this with someone before you leave.
At pickup
5-minute wait rule applies
Driver must wait 5 minutes at the agreed pickup point. You have that window to arrive safely. If you don't show, 50% of the fare is charged subject to review.
During trip
Live GPS tracking · SOS always available
Your route is tracked live. SOS button is always on screen. Chat is active throughout the trip. Share your live trip link with a trusted contact at any time.
After arrival
Mutual rating & optional report
Both driver and passenger rate each other. If anything felt wrong, you can report it directly from the trip completion screen — it goes straight to our safety team for review.
Mutual accountability

Ratings work both ways.

On nT3rm, both sides are rated after every single trip — not just the driver. This creates genuine mutual accountability that keeps the quality of every journey consistently high.

Passengers who cancel repeatedly, arrive late, or behave inappropriately build a rating history that drivers can see before accepting a request. Drivers with low ratings are flagged for review and can lose platform access.

Star ratings + tags — rate from 1–5 stars and select descriptive tags: Clean car, On time, Safe driver, Friendly, Quiet ride — or the opposite if needed.
Ratings are visible before acceptance — drivers see your passenger rating before deciding whether to accept your request. A respectful track record benefits you.
Review triggers — any rating below 3 stars automatically alerts our safety team for follow-up. Patterns of low ratings lead to account investigation.
Optional tip — passengers can add a tip via card at the end of a trip. Tips go 100% to the driver. A small way to say thank you for a great ride.
Rate your trip — Jamie D.
Birmingham → London Victoria
Trip complete ✓
with Marcus O. · Toyota Prius · 1hr 45min
How was Marcus O.?
★★★★★
Clean car
On time
Safe driver
Friendly
Quiet ride
Mutual rating: Marcus will also rate you after you submit. Your passenger rating is visible to future drivers before they accept your requests.
Report a concern about this trip →
The wait rule

Five minutes.
Every pickup.
No exceptions.

Every driver on nT3rm is required to wait a minimum of five minutes at every agreed pickup point — on both outbound and return journeys. This rule exists to protect passengers who may be running slightly late without penalising drivers for waiting.

If a passenger does not arrive within the five-minute window, the driver may depart and a no-show fee of 50% of the booked fare is applied to the passenger, subject to review by nT3rm. This protects drivers' time and income.

5 minutes at all pickups
Applies to outbound and return pickups equally. Drivers must begin the countdown timer from the agreed meeting point — not from a nearby location.
No-show fee — 50% of fare
If the passenger fails to arrive within 5 minutes, 50% of the booked fare is charged. This is subject to review by nT3rm's safety team if disputed.
Use in-app chat first
Before leaving, drivers are encouraged to message the passenger via the in-app chat. A simple "I'm at the pickup point — are you nearby?" can resolve most situations.
1:42
remaining
Waiting at Digbeth Bus Stop
Jamie D. has not arrived yet
JD
Jamie D.
★★★★ 4.7 · Last seen 3 min ago
Message Jamie
Leave & report
Timer expires → you may depart. 50% fare (£4.35) charged to passenger, subject to review. Please message before leaving.
Community standards

How we all travel together

nT3rm is a community. These standards apply to every driver and every passenger on the platform — without exception.

✅
Drivers — what we expect
Arrive at the agreed pickup point on time
Wait the full 5 minutes at every pickup
Keep your vehicle clean and roadworthy
Communicate only via in-app chat
Treat every passenger with courtesy and respect
Rate passengers honestly after each trip
Keep all documents current and uploaded
Follow UK road law and speed limits at all times
🚫
Behaviour that leads to removal
Sharing personal contact details with passengers or drivers
Discriminating against any passenger or driver
Arriving in a vehicle that does not match your registered details
Driving under the influence of alcohol or drugs
Intimidating, threatening, or harassing anyone on the platform
Providing false information during registration or reviews
Soliciting trips or payments outside of the nT3rm platform
Repeated cancellations without valid reason
Get help when you need it

Safety support
is always available

From in-trip emergencies to post-trip concerns, nT3rm provides clear channels for every situation.

In-trip SOS
The in-app SOS button is visible on the live tracking screen throughout every journey. Tap it once for immediate safety options — no delay, no navigation required.
Always visible during trips
Post-trip reporting
If something happened on your trip that felt wrong — whether you're a passenger or a driver — you can submit a report directly from the trip completion screen. Our safety team reviews every report.
Report from trip summary
Contact our team
For non-emergency safety concerns, account issues, or questions about the platform — contact nT3rm directly via email or our contact form. Every message is read and responded to.
Get in touch →

Travel with confidence.
Every time.

nT3rm is built on the principle that safety and affordability are not opposites — you deserve both. Join a platform that takes every trip seriously.

Find a ride Become a driver
Get in touch

We'd love to
hear from you.

Whether you're a passenger with a question, a driver ready to register, an investor who wants to know more, or someone who just wants to say hello — our door is open.

Email us
[email protected]
We aim to reply within 24–48 hours
Visit us
20 Cliveland Street
Birmingham · Subject to change
Media & press
Press enquiries welcome
Use the contact form — select Media
Safety concerns
Safety team available
Select Safety in form — priority response
Send us a message
Fill in the form below and we'll get back to you as soon as we can. Every message is read personally.
What's this about?
Please be as specific as possible so we can help you quickly.
By submitting this form you agree to nT3rm's privacy policy. We will never share your details with third parties.
Message sent — thank you!
We've received your message and will respond to within 24–48 hours.

In the meantime, feel free to explore the rest of the nT3rm website.
Contact details
Email
Best way to reach us
[email protected]
Registered address
Subject to change
20 Cliveland Street
Birmingham
United Kingdom
Registered company
England & Wales
nT3rm Transport Limited
Company initials: NTL
Response times
✉️
24–48h
General enquiries
🚨
Priority
Safety concerns
🤝
48–72h
Investor enquiries
🚗
24–48h
Driver registration
Quick links
Common questions

Frequently asked questions

Can't find what you're looking for? Use the contact form above and we'll answer personally.

nT3rm is currently in development and launching soon across the East and West Midlands. The app will be available on iOS and Android. Register your interest using the contact form above and we will notify you the moment it goes live — passengers and drivers alike.
Driver registration takes four steps: personal details, UK licence and DBS check, vehicle details and insurance, and e-signing the driver contract. Once submitted, our team reviews your application within 24–48 hours. Visit the For Drivers page for full details, or select "Become a driver" in the form above.
Fares start from a minimum of £3.00 per passenger. The standard rate is £0.067 per minute, with a base cap of £10.00 reached at 2 hours 30 minutes. Extended trips beyond that run a time and distance meter simultaneously. All fares — including driver surcharge and nT3rm commission — are shown in full before you confirm any booking. See our full pricing page for details.
nT3rm launches across the East and West Midlands — covering Birmingham, Coventry, Leicester, Wolverhampton, Derby, Nottingham, and surrounding areas. UK-wide expansion is planned following a successful Midlands launch. If you're outside this region and would like to be notified when we expand to your area, let us know via the contact form.
Safety is our top priority. Every driver completes a DBS background check, UK driving licence verification, selfie liveness identity check, vehicle and insurance review, and e-signs our driver contract before going live. Trips are tracked live, communication is masked, and both sides rate each other after every journey. Visit our Safety page for the full breakdown.
We welcome conversations with investors who share our vision for transforming commuter transport in the UK. Select "Investor enquiry" in the contact form above and tell us about your interest — we will respond within 48–72 hours with relevant materials and next steps.
Yes. If the person already has an nT3rm account, you can enter their unique referral code to reserve a seat on your trip. If they're new to the platform, you can invite them — they receive an SMS with 8 minutes to register and confirm their seat before it is released back to the open pool.
If a driver declines your request or doesn't respond within the 3-minute window, you are automatically returned to the results list to select your next best match — no manual action required. For post-trip disputes or concerns, use the in-app report feature or contact us directly via the form above. Our team reviews every report.

Ready to get
on board?

The nT3rm app is launching soon. Whether you need a reliable ride or want to earn from your daily drive — we have a place for you.

Find a ride Become a driver
About nT3rm Transport Limited

A solution born
from seeing the gap

nT3rm was built on a simple but powerful observation — millions of people across the UK travel to work every day without a reliable, affordable, or safe way to get there. We decided to fix that.

Our mission

Connecting people.
Sharing the journey.

nT3rm Transport Limited is a technology-driven carpooling platform built to address one of the most persistent and overlooked challenges in the UK — getting to work safely, affordably, and on time, especially outside standard hours.

The United Kingdom operates a vast 24-hour economy. Hospitals, warehouses, factories, hotels, and essential services never stop. Yet public transport does. The result is millions of workers — agency staff, shift workers, night-time economy employees — left with no reliable option for their commute.

nT3rm bridges that gap. We connect passengers heading to the same destination with drivers already making that journey — turning an empty car seat into an affordable, verified, and safe ride for someone who needs it.

Our platform is built on trust, transparency, and community. Every driver is vetted. Every fare is fair. Every journey is tracked. And every experience — for both driver and passenger — is designed to be better than anything else available.

UK workers without
reliable late transport
8.7M
Source: ONS Labour Force Survey 2022
Night-time workforce
declined since 2016
700K
Workers lost — transport cited as a key factor
Booking window
30 days
Plan ahead, travel with confidence
The problem we solve

Why nT3rm exists

The UK's transport gap is real, well-documented, and growing. nT3rm was created specifically to address it.

01
Public transport stops. Work doesn't.
The UK runs a 24-hour economy across healthcare, logistics, hospitality, and manufacturing. Buses and trains do not. Workers on early starts, late finishes, and night shifts are left stranded — or forced to spend money on expensive taxis they cannot afford.
02
The workforce is declining — transport is a key reason.
According to the Office for National Statistics, 700,000 workers left the night-time workforce between 2016 and 2022. Research consistently identifies lack of safe, reliable transport as a significant contributing factor — particularly for women and non-car owners.
03
Existing solutions weren't built for this.
Ride-hailing apps are expensive, unplanned, and not designed for regular commuters. Public transport is time-limited. Private cars are inaccessible for many. nT3rm is the first platform built specifically for the agency and shift worker commute — connecting the right people, heading the right way, at the right time.
What we stand for

Our values

Everything nT3rm does is guided by four principles we will never compromise on.

Safety above everything
Every driver completes a DBS background check, UK licence verification, insurance review, and vehicle inspection before going live. Passengers are ID-verified. Both sides are rated after every trip. Safety is never optional — it is the foundation.
Radical transparency
No surge pricing. No hidden fees. Fares are calculated clearly — from £3 minimum to a £10 base cap — and displayed in full before any booking is confirmed. Drivers see exactly what nT3rm takes. Passengers see exactly what they pay.
Community at the core
nT3rm is not just a transport app — it is a network of people heading the same way. Agency workers can find colleagues on the same route. Drivers earn a fair income from journeys they are already making. Everyone benefits. No one is left behind.
Real impact, measurable outcomes
More workers able to reach their jobs. More drivers earning from existing journeys. Fewer solo car trips. Less carbon. Greater economic productivity. nT3rm is built with the conviction that solving a transport problem is also solving an economic, social, and environmental one.
Meet the founder

The person behind nT3rm

ID
Isaac Dzackah
Founder & Director, nT3rm Transport Limited
LLB Law
LLM Int'l Commercial Law
LLM SQE 1&2
Entrepreneur
3
Law degrees
12+
Months legal exp.
NTL
Company initials
“
I see gaps the way I approach law — find the problem, understand it deeply, then build the solution. nT3rm is that solution.

Law, business, and a
passion for solving real problems

Isaac Dzackah is the founder and director of nT3rm Transport Limited — and the kind of person who cannot see a gap in the market without quietly figuring out how to fill it. With a background spanning three law degrees, international commercial law, and hands-on paralegal experience across corporate, M&A, and commercial legal practice, Isaac brings a rare combination of rigorous analytical thinking and genuine entrepreneurial instinct to everything he does.

Born with an eye for opportunity and a heart for people, Isaac recognised the transport challenge facing millions of UK workers long before nT3rm existed. He saw agency workers, shift staff, and everyday commuters squeezed between public transport that stops at midnight and taxi fares they could not afford. He saw an industry gap — and, true to form, he decided to build the solution rather than wait for someone else to.

His legal training sharpens every decision nT3rm makes. From the driver contract to GDPR-compliant data handling, from the platform's commission structure to passenger safety policy — Isaac applies the same precision he brings to corporate documents and M&A due diligence to building a transport company that is legally sound, commercially smart, and genuinely fair.

Outside the boardroom, Isaac is equally at home volunteering with BPP University's StreetLaw programme — delivering free legal education to some of the UK's most underserved communities — and supporting access to justice initiatives across Birmingham. He brings that same spirit of service to nT3rm. This is not just a business. It is a platform built to genuinely help people.

Isaac is also, for the record, a man with a solid sense of humour, a deep Christian faith that anchors everything he does, and the kind of quiet confidence that comes from knowing both why you are doing something and exactly how to get it done.

Legal & contract expertise
Corporate & commercial law
Entrepreneurial vision
Market gap identification
Community & charity work
Access to justice advocacy
M&A due diligence
Tech & product thinking

A note from Isaac: "Christ is at the centre of everything I do — my work, my decisions, my vision for nT3rm. I believe business done right is an act of service. My prayer is that nT3rm helps people get to where they need to be — safely, affordably, and with dignity."

Our journey

How we got here

The insight
Identifying the gap
After years working in law and observing the challenges faced by workers across the UK — particularly agency workers, night-shift staff, and commuters in the Midlands — Isaac identified the transport gap as a genuine, solvable problem that no existing platform was addressing properly.
The concept
nT3rm is born
The idea for nT3rm took shape — a carpooling platform where drivers heading to a destination share their seats with verified passengers going the same way. Simple, affordable, safe. The name nT3rm (the "3" replacing the "e" in "Term") reflects a new term, a new chapter, in how the UK commutes.
Development
Building the platform
The full app prototype has been designed and developed — complete with passenger and driver flows, real-time matching, advance booking up to 30 days, company/agency filters, gamification, referral rewards, in-app chat, live tracking, and a transparent pricing engine. Every screen investor-ready.
Coming soon
East & West Midlands launch
nT3rm is preparing for its initial launch across the East and West Midlands — one of the UK's most densely populated working regions. Driver onboarding and passenger sign-ups will open ahead of the full app release on iOS and Android.
The future
UK-wide expansion
With a proven model in the Midlands, nT3rm plans to expand to other UK cities with large shift-working and agency worker populations — starting with regions where the transport gap is most acute. The mission is the same wherever we go: get people where they need to be.

Ready to be part of
something different?

Whether you need a reliable ride to work or want to earn from journeys you're already making — nT3rm has a place for you.

Find a ride Become a driver
For passengers

Your ride.
Your route.
Your time.

Find a driver already heading your way — verified, rated, and affordable. Book today or up to 30 days in advance. From £3 per journey.

How to book View pricing
Match found
32 min early
Arrives before you need
Same company
Booking window
30 days
Plan well ahead
Good morning
Find your ride
JD
Coventry, CV1
London Victoria
Today
Tomorrow
This week
📅 Pick date
Arrive by
06:00 AM
Arriving early
MO
Marcus O.
★★★★★ 4.9
05:28
02:15 AM
3 seats
£8.70
Simple process

Book your ride in four steps

No calls, no waiting, no guesswork. Find, select, confirm and travel — all from the nT3rm app.

1
Enter destination & date
Type where you're heading, pick your date — today, tomorrow, this week, next week or any specific date up to 30 days ahead — and set your required arrival time.
2
Choose your driver
Browse matched drivers sorted by arrival time — earliest arrivals shown first. See ratings, departure times, pickup points, fare, and company matches. You decide who to travel with.
3
Driver confirms in 3 minutes
Once you send your request, the driver has 3 minutes to accept. If they decline or don't respond, you're automatically returned to the results list to pick your next best match.
4
Meet, travel & rate
Head to the vantage pickup point — or request door-to-door for a small extra charge. Track your ride live, chat with your driver in-app, and rate your experience when you arrive.
Passenger features

Everything built around you

30-day advance booking
Plan your commute weeks in advance. Quick-select Today, Tomorrow, This week or Next week — or open the full calendar to pick any specific date up to 30 days ahead.
Plan ahead
Arrive-by time search
Tell us when you need to arrive — not when you want to leave. nT3rm works backwards to find drivers departing early enough to get you there on time or earlier.
Smart scheduling
Company & agency filter
Add your employer or agency name to your profile and find drivers heading to the same workplace. A community of colleagues already making the same journey — now sharing it.
Community matching
Book seats for friends
Already an nT3rm user? Enter your friend's unique code to reserve them a seat on the same trip. New to nT3rm? Send them an invite — they get 8 minutes to register and secure their seat.
Referral booking
Live tracking & in-app chat
Watch your driver's location in real time on the live map. Chat directly within the app — driver and passenger stay connected throughout the journey, no personal numbers shared.
Real-time
Return journeys
Book your trip home at the same time as your outbound journey. Drivers set their return time — if it works for you, secure your seat back in one booking. No need to search twice.
Two-way travel
Transparent pricing

Simple, fair fares

No surge pricing. No hidden fees. Every fare is shown in full before you confirm — including the driver's surcharge and our platform commission.

Minimum fare
No journey costs less than this — regardless of distance
£3.00per passenger
Standard rate
£0.067 per minute — up to 2 hours 30 minutes
£0.067per minute
Base cap
Maximum base fare reached at 2 hours 30 minutes
£10.00base cap
Extended trips
Beyond 2h 30m — time and distance meter runs simultaneously
£0.08/min+ £0.50/mile
Platform commission: nT3rm takes 10% on within-city trips and 15% on city-to-city trips. This is shown clearly in your fare breakdown before you confirm — always. All rates subject to change.

Honest pricing,
every time.

Every fare on nT3rm is calculated transparently and shown in full before you confirm a booking. There are no surprise charges at the end of your journey.

Fare is calculated per passenger — each booked seat is charged individually at the same rate.
Driver surcharge is set by the driver within admin-defined limits and displayed on their card before you select them.
Door-to-door drop-off carries a small additional charge — shown upfront. The driver can accept or decline this option independently.
No surge pricing — ever. Fares do not change based on demand, time of day, or how busy the platform is.
Pay by card or cash — choose your preferred payment method at checkout. Card payments support tips and earn more gamification points.
Flexible scheduling

Book when it suits you — not just today

Whether you need a ride in two hours or planning your commute for next month, nT3rm gives you the flexibility to book ahead with confidence.

Today or tomorrow
One tap to select. Minimum 2 hours before the driver's departure time. Ideal for last-minute commutes.
This week or next week
Quick-select any day in the current or following week. Drivers who have posted recurring trips will appear automatically.
Pick any date — up to 30 days ahead
Open the full calendar and select any available date. Past dates and dates beyond 30 days are automatically greyed out.
When do you need the ride?
Today
Tomorrow
This week
📅 Pick date
January 2026
‹
›
Su
Mo
Tu
We
Th
Fr
Sa
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
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31
Book up to 30 days ahead · Minimum 2 hours before departure
Rewards & referrals

Ride more. Earn more.
Share the love.

Every time you travel with nT3rm, you earn points. Every friend you refer earns you closer to a free ride. The more you use the platform, the more it gives back.

🎁
5 referrals = 1 free ride
Share your unique nT3rm code. Every friend who joins and takes their first ride counts as a referral. Hit five — and your next ride is on us.
⭐
New riders get 5% off their first trip
Anyone who joins nT3rm using your referral code automatically receives 5% off their first booking — applied at checkout, no code needed. Rate subject to change.
Level up with every ride
Ride count builds your passenger level. Higher levels unlock bigger discounts, priority features, and exclusive benefits. The more you travel, the better it gets.
💬
Book seats for friends & colleagues
Search by an nT3rm user's code to reserve a seat for them on your trip. Or invite someone new — they get 8 minutes to sign up and confirm their seat before it's released.
Your referral code
NT3-J4K9X
Referral progress 3 / 5
2 more referrals = 1 free ride · Reward rate subject to change
Copy code
Share link
1
Free ride
248
Points
3
Referrals

Your safety is
our priority

Every trip on nT3rm is protected from start to finish. Learn more about safety →

DBS-checked drivers
Every driver passes a full Disclosure & Barring Service check before going live on the platform.
ID-verified passengers
All passengers complete identity verification — government ID plus a selfie liveness check.
Live trip tracking
Your journey is tracked in real time. Share your trip with someone you trust at any point.
Mutual ratings
Drivers and passengers rate each other after every trip. Low ratings trigger platform review.
Masked communication
In-app chat means your personal phone number is never shared with your driver.
SOS button
An in-app emergency button is always visible during your journey for immediate safety access.

Ready to find
your next ride?

The nT3rm app is launching soon across the East & West Midlands. Register your interest and be the first to know when it goes live.

Get early access Become a driver instead
App coming soon — iOS & Android
For drivers

Earn from
journeys you're
already making.

You're already driving to work. nT3rm lets you share your seats, split the cost, and earn a fair income from every trip — without changing your route or your schedule.

Start earning See how much you earn
Commission rate
10–15%
Lowest in the market
Your money
Level 3 perk
Priority
Shown first to passengers
Unlocked
Monthly earnings estimate
£1,157
Based on consistent daily trips · after commission
£57.85
Per day avg.
£289
Per week
10%
Within city
15%
City to city
Earnings are estimates based on active drivers. Actual earnings vary. All figures after nT3rm commission deduction. Rates subject to change.
Fair earnings

More of your fare
stays with you

nT3rm charges just 10% commission on within-city trips and 15% on city-to-city journeys — significantly less than traditional ride-hailing platforms. Every penny of your fare above that is yours.

You set your own surcharge on top of the platform base rate, within limits we set to keep fares fair for passengers. You see exactly what you earn before every trip — no surprises, no confusion.

Earnings are credited to your in-app wallet after each completed trip. Withdraw anytime to your bank account with no minimum threshold.

Trip type nT3rm takes You keep
Within city 10% 90%
City to city 15% 85%
Extended trip (2h 30m+) 15% 85%
Door-to-door extra 15% 85%
Passenger tips 0% 100%
Today's earnings · Marcus O.
£57.85
After nT3rm commission · 3 trips completed
£68.06
Gross fares
−£10.21
Commission
+£3.40
Tips earned
~£1,157
Monthly estimate (consistent trips)
Anytime
Withdraw earnings to your bank
9
Passengers carried today
4.9 ★
Driver rating · 312 trips
Getting started

Four steps to your
first earning trip

Registration is straightforward. Once approved, you're live on the platform and ready to start accepting passengers.

1
Personal details
Create your nT3rm driver account with your name, contact details, and address.
Name & contact info
Email & phone verified
Date of birth confirmed
2
Licence & identity
Upload your UK driving licence, complete a DBS check, and pass our selfie liveness verification.
UK driving licence (photo)
DBS disclosure check
Selfie liveness check
3
Vehicle details
Provide your vehicle registration, upload your insurance documents, and complete road-legal confirmation.
Insurance certificate
Vehicle registration
MOT & roadworthiness
4
Contract & surcharge
Review and e-sign the nT3rm Driver Contract, then set your per-mile surcharge within our admin limits.
E-sign driver contract
Set your surcharge
Account goes live ✓
Application review takes 24–48 hours. Once approved, you'll receive a notification and can immediately start posting trips and accepting passengers. The minimum driving age and all UK road-legal vehicle requirements apply.
Driver requirements

What you need
to drive with nT3rm

Our requirements exist to protect every passenger — and every driver — on the platform. They are thorough, fair, and in line with UK legal standards.

Driver requirements
Personal and licence criteria
Must hold a valid UK driving licence
Must meet the UK minimum driving age requirement
Must pass a DBS (Disclosure & Barring Service) check
Must complete selfie liveness identity verification
Must e-sign the nT3rm Driver Contract
Must maintain a minimum platform rating of 4.0 stars
Vehicle requirements
UK road-legal standards apply
Vehicle must be UK road-legal and road-worthy
Valid UK vehicle insurance — must cover passengers
Valid MOT certificate (where required by age)
Minimum 2 passenger seats available (up to 5)
Vehicle must pass nT3rm condition review
Documents must be kept current — alerts sent before expiry
Conduct standards
Always in effect while on platform
5-minute wait rule applies at all pickup points
Passengers must be treated with respect at all times
All communication to happen via in-app chat only
No sharing of personal contact details with passengers
Rate all passengers honestly after each trip
Document renewal
Keep your account active
Insurance renewals must be uploaded before expiry
Platform sends 60-day, 30-day, and 7-day expiry alerts
Account suspended if documents lapse — reinstated on update
DBS renewal required every 3 years (subject to change)
Vehicle re-inspection if condition complaints are raised
Post trips & manage schedule

Set it once.
Earn all week.

Post your route once and set it to recur Monday to Friday — or whatever days suit you. Passengers can book your seats days in advance without you lifting a finger.

Passengers book your seats in advance
Your recurring trips appear in search results for upcoming dates. Passengers can request a seat up to 30 days before departure — you just confirm and go.
Weekly timetable view
Your driver timetable shows all posted trips by day — seat status colour-coded as taken, pending, or available. See your week at a glance and manage bookings from one screen.
Outbound and return in one posting
Set a return time when posting your trip. Passengers can book both legs of their commute in a single transaction — and you're covered for the journey back too.
My timetable — Mon 26 Jan
06:15 AM → 17:30 PM
Return
Birmingham → London Victoria
👤
👤
👤
1 booked · 1 pending · 1 free
22:00 PM → 07:00 AM
Night
Birmingham → Coventry · night shift
👤
👤
👤
1 booked · 2 free
08:00 AM → 16:30 PM
Full
Birmingham → Leicester · all seats taken
Driver levels

The more you drive,
the better it gets

Level 1 — Starter
0–99 rides
Getting started on the platform
Platform access
Basic earnings
Level 2 — Active
100–199 rides
Building your reputation and rider base
Passenger visibility boost
Faster payouts
Level 3 — Priority
200–399 rides
Trusted driver — shown first in search results
Priority dispatch
Bonus rewards
Priority support
Level 4 — Elite
400+ rides
nT3rm's top-rated, most experienced drivers
Maximum priority
Elite badge
Exclusive bonuses
First-access features

nT3rm's driver levelling system rewards consistency, reliability, and quality. Every trip you complete, every rating you earn, and every passenger you look after counts toward your progress — and your benefits.

Higher levels mean more than just a badge. Level 3 and Level 4 drivers appear first in passenger search results, giving you a direct advantage over lower-rated or newer drivers. Priority dispatch means your trips fill up faster.

You can track your level progress in real time on your driver dashboard. You'll always know exactly how many rides stand between you and your next tier.

Marcus O. — Level 3 → 4 progress 312 / 400 rides
88 more trips to Elite status — priority dispatch + exclusive bonuses unlock
Driver benefits

More than just earnings

nT3rm is built to make driving with us genuinely rewarding — beyond the fare income.

💷
Keep your tips
Passengers can tip via card at the end of a trip. nT3rm takes 0% of tips — every penny goes directly to you. A thank you for a job well done stays with the driver who earned it.
⚡
Flexible schedule, your terms
You post trips on your timetable. You set your surcharge. You decide which passengers to accept. nT3rm never tells you when to drive — you're in control of your time and earnings.
🏆
Level 4 elite bonuses
Top-tier drivers unlock exclusive bonus structures, first access to new platform features, and elite badges visible to passengers — a clear signal of quality that drives more bookings your way.
📲
Instant earnings visibility
Your driver dashboard shows gross fares, commission deducted, net earnings, and trip-by-trip breakdown in real time. No guessing, no waiting — you always know exactly where you stand.
🔔
Document expiry alerts
We notify you at 60 days, 30 days, and 7 days before any document expires — insurance, MOT, DBS. Keep your account active and earning with zero admin stress.
🤝
Low commission, always fair
10% on within-city, 15% on city-to-city. We do not take more just because a trip is longer or a passenger paid more. Our commission structure is flat, clear, and fair — always.

Ready to start
earning?

Register as a nT3rm driver today. Complete your verification, post your first trip, and start earning from journeys you are already making.

Register as a driver Looking for a ride instead?
App launching soon — iOS & Android
Safety & trust

Your safety is
never optional.

Every feature, every process, and every policy on nT3rm is built around one non-negotiable commitment — keeping every person on our platform safe, every single time.

Every driver DBS checked
No exceptions. Verified before going live.
Live trip tracking always on
Every journey tracked in real time.
Mutual ratings after every trip
Accountability in both directions.
Masked communication
No personal numbers ever shared.
In-app SOS button
Emergency access during every trip.
Driver verification

Every driver earns
their place on the platform

nT3rm does not let anyone drive on the platform without passing a thorough, multi-stage verification process. We built our vetting standards in line with the same expectations applied to professional private hire operators — because your safety demands nothing less.

Every document is reviewed by our team before a driver account goes live. There are no shortcuts and no exceptions. A driver whose documents lapse is automatically suspended until they are renewed and re-verified.

Identity verification — selfie liveness check
Every driver completes a government ID upload paired with a real-time selfie liveness check to confirm the person matches the documents provided.
Step 1
UK driving licence upload and validation
A full, valid UK driving licence is required. We verify the licence category, expiry date, and check it against submitted identity documents.
Step 2
DBS background check
A Disclosure and Barring Service check is mandatory for every driver. This is the same standard used across private hire, healthcare, and education. No exceptions.
Step 3
Vehicle inspection and insurance verification
The vehicle must be UK road-legal, hold a valid MOT, and be covered by insurance that includes passenger cover. Vehicle condition is reviewed before approval and monitored throughout.
Step 4
Driver contract — e-signed
Every driver reads and e-signs the nT3rm Driver Contract before going live. The contract sets out conduct standards, platform rules, and the consequences of any breach.
Step 5 · Final
Driver verification status — Marcus O.
DBS check
Passed
UK driving licence
Verified
Selfie liveness check
Confirmed
Vehicle condition
Approved
Insurance certificate
Expires 45 days
Driver contract
E-signed
Account active · Insurance renewal reminder sent. Account remains live until expiry. Renewal required to avoid suspension.
Passenger protection

Built-in protection
at every stage

Safety on nT3rm does not start when you get in the car. It starts from the moment you open the app.

Live GPS trip tracking
Your driver's exact location is tracked in real time throughout the journey. You can see the route on a live map and share your trip with a trusted contact at any moment.
Masked phone numbers
Your personal phone number is never shared with your driver — ever. All communication happens through nT3rm's in-app masked messaging system, keeping your contact details completely private.
In-app SOS emergency button
An emergency SOS button is visible and accessible throughout every trip. One tap gives you immediate access to safety options. Never hidden, never buried — always there when you need it.
Verified driver profile — always visible
Before and during your trip, you can see the driver's full name, photo, star rating, vehicle make and registration plate. Confirm you're getting into the right car before you set off.
In-app chat — no external contact needed
Message your driver directly within the app to confirm pickup, share your arrival time, or ask any question — without ever exchanging personal details. Clean, private, logged.
Ratings and accountability system
You rate your driver after every trip and your driver rates you. Consistently low-rated drivers are flagged for review and can be suspended. No one gets to stay on the platform without earning it.
From booking to destination

Protected at
every point of
your journey

nT3rm's safety features do not switch on when the car moves — they are active from the moment you open the app to the moment you arrive and rate your trip.

Every handover point — booking confirmation, driver acceptance, pickup, journey, arrival — has specific protections built around it. Nothing is left to chance.

And for drivers, those same protections apply in reverse — passengers are verified, rated, and accountable for how they behave on every trip too.

Before booking
Driver profile fully visible
You see the driver's rating, ride history, vehicle, and company match before selecting them. You decide who you travel with — always.
On confirmation
Booking confirmed — driver details locked in
Once accepted, driver name, vehicle registration, and pickup point are confirmed in-app. Share this with someone before you leave.
At pickup
5-minute wait rule applies
Driver must wait 5 minutes at the agreed pickup point. You have that window to arrive safely. If you don't show, 50% of the fare is charged subject to review.
During trip
Live GPS tracking · SOS always available
Your route is tracked live. SOS button is always on screen. Chat is active throughout the trip. Share your live trip link with a trusted contact at any time.
After arrival
Mutual rating & optional report
Both driver and passenger rate each other. If anything felt wrong, you can report it directly from the trip completion screen — it goes straight to our safety team for review.
Mutual accountability

Ratings work both ways.

On nT3rm, both sides are rated after every single trip — not just the driver. This creates genuine mutual accountability that keeps the quality of every journey consistently high.

Passengers who cancel repeatedly, arrive late, or behave inappropriately build a rating history that drivers can see before accepting a request. Drivers with low ratings are flagged for review and can lose platform access.

Star ratings + tags — rate from 1–5 stars and select descriptive tags: Clean car, On time, Safe driver, Friendly, Quiet ride — or the opposite if needed.
Ratings are visible before acceptance — drivers see your passenger rating before deciding whether to accept your request. A respectful track record benefits you.
Review triggers — any rating below 3 stars automatically alerts our safety team for follow-up. Patterns of low ratings lead to account investigation.
Optional tip — passengers can add a tip via card at the end of a trip. Tips go 100% to the driver. A small way to say thank you for a great ride.
Rate your trip — Jamie D.
Birmingham → London Victoria
Trip complete ✓
with Marcus O. · Toyota Prius · 1hr 45min
How was Marcus O.?
★★★★★
Clean car
On time
Safe driver
Friendly
Quiet ride
Mutual rating: Marcus will also rate you after you submit. Your passenger rating is visible to future drivers before they accept your requests.
Report a concern about this trip →
The wait rule

Five minutes.
Every pickup.
No exceptions.

Every driver on nT3rm is required to wait a minimum of five minutes at every agreed pickup point — on both outbound and return journeys. This rule exists to protect passengers who may be running slightly late without penalising drivers for waiting.

If a passenger does not arrive within the five-minute window, the driver may depart and a no-show fee of 50% of the booked fare is applied to the passenger, subject to review by nT3rm. This protects drivers' time and income.

5 minutes at all pickups
Applies to outbound and return pickups equally. Drivers must begin the countdown timer from the agreed meeting point — not from a nearby location.
No-show fee — 50% of fare
If the passenger fails to arrive within 5 minutes, 50% of the booked fare is charged. This is subject to review by nT3rm's safety team if disputed.
Use in-app chat first
Before leaving, drivers are encouraged to message the passenger via the in-app chat. A simple "I'm at the pickup point — are you nearby?" can resolve most situations.
1:42
remaining
Waiting at Digbeth Bus Stop
Jamie D. has not arrived yet
JD
Jamie D.
★★★★ 4.7 · Last seen 3 min ago
Message Jamie
Leave & report
Timer expires → you may depart. 50% fare (£4.35) charged to passenger, subject to review. Please message before leaving.
Community standards

How we all travel together

nT3rm is a community. These standards apply to every driver and every passenger on the platform — without exception.

✅
Drivers — what we expect
Arrive at the agreed pickup point on time
Wait the full 5 minutes at every pickup
Keep your vehicle clean and roadworthy
Communicate only via in-app chat
Treat every passenger with courtesy and respect
Rate passengers honestly after each trip
Keep all documents current and uploaded
Follow UK road law and speed limits at all times
🚫
Behaviour that leads to removal
Sharing personal contact details with passengers or drivers
Discriminating against any passenger or driver
Arriving in a vehicle that does not match your registered details
Driving under the influence of alcohol or drugs
Intimidating, threatening, or harassing anyone on the platform
Providing false information during registration or reviews
Soliciting trips or payments outside of the nT3rm platform
Repeated cancellations without valid reason
Get help when you need it

Safety support
is always available

From in-trip emergencies to post-trip concerns, nT3rm provides clear channels for every situation.

In-trip SOS
The in-app SOS button is visible on the live tracking screen throughout every journey. Tap it once for immediate safety options — no delay, no navigation required.
Always visible during trips
Post-trip reporting
If something happened on your trip that felt wrong — whether you're a passenger or a driver — you can submit a report directly from the trip completion screen. Our safety team reviews every report.
Report from trip summary
Contact our team
For non-emergency safety concerns, account issues, or questions about the platform — contact nT3rm directly via email or our contact form. Every message is read and responded to.
Get in touch →

Travel with confidence.
Every time.

nT3rm is built on the principle that safety and affordability are not opposites — you deserve both. Join a platform that takes every trip seriously.

Find a ride Become a driver
Get in touch

We'd love to
hear from you.

Whether you're a passenger with a question, a driver ready to register, an investor who wants to know more, or someone who just wants to say hello — our door is open.

Email us
[email protected]
We aim to reply within 24–48 hours
Visit us
20 Cliveland Street
Birmingham · Subject to change
Media & press
Press enquiries welcome
Use the contact form — select Media
Safety concerns
Safety team available
Select Safety in form — priority response
Send us a message
Fill in the form below and we'll get back to you as soon as we can. Every message is read personally.
What's this about?
Please be as specific as possible so we can help you quickly.
By submitting this form you agree to nT3rm's privacy policy. We will never share your details with third parties.
Message sent — thank you!
We've received your message and will respond to within 24–48 hours.

In the meantime, feel free to explore the rest of the nT3rm website.
Contact details
Email
Best way to reach us
[email protected]
Registered address
Subject to change
20 Cliveland Street
Birmingham
United Kingdom
Registered company
England & Wales
nT3rm Transport Limited
Company initials: NTL
Response times
✉️
24–48h
General enquiries
🚨
Priority
Safety concerns
🤝
48–72h
Investor enquiries
🚗
24–48h
Driver registration
Quick links
Common questions

Frequently asked questions

Can't find what you're looking for? Use the contact form above and we'll answer personally.

nT3rm is currently in development and launching soon across the East and West Midlands. The app will be available on iOS and Android. Register your interest using the contact form above and we will notify you the moment it goes live — passengers and drivers alike.
Driver registration takes four steps: personal details, UK licence and DBS check, vehicle details and insurance, and e-signing the driver contract. Once submitted, our team reviews your application within 24–48 hours. Visit the For Drivers page for full details, or select "Become a driver" in the form above.
Fares start from a minimum of £3.00 per passenger. The standard rate is £0.067 per minute, with a base cap of £10.00 reached at 2 hours 30 minutes. Extended trips beyond that run a time and distance meter simultaneously. All fares — including driver surcharge and nT3rm commission — are shown in full before you confirm any booking. See our full pricing page for details.
nT3rm launches across the East and West Midlands — covering Birmingham, Coventry, Leicester, Wolverhampton, Derby, Nottingham, and surrounding areas. UK-wide expansion is planned following a successful Midlands launch. If you're outside this region and would like to be notified when we expand to your area, let us know via the contact form.
Safety is our top priority. Every driver completes a DBS background check, UK driving licence verification, selfie liveness identity check, vehicle and insurance review, and e-signs our driver contract before going live. Trips are tracked live, communication is masked, and both sides rate each other after every journey. Visit our Safety page for the full breakdown.
We welcome conversations with investors who share our vision for transforming commuter transport in the UK. Select "Investor enquiry" in the contact form above and tell us about your interest — we will respond within 48–72 hours with relevant materials and next steps.
Yes. If the person already has an nT3rm account, you can enter their unique referral code to reserve a seat on your trip. If they're new to the platform, you can invite them — they receive an SMS with 8 minutes to register and confirm their seat before it is released back to the open pool.
If a driver declines your request or doesn't respond within the 3-minute window, you are automatically returned to the results list to select your next best match — no manual action required. For post-trip disputes or concerns, use the in-app report feature or contact us directly via the form above. Our team reviews every report.

Ready to get
on board?

The nT3rm app is launching soon. Whether you need a reliable ride or want to earn from your daily drive — we have a place for you.

Find a ride Become a driver
Limited early access — spots filling fast

Be First on
nT3rm

Pre-register now for exclusive early access rewards. Limited spots available for both passengers and drivers. The earlier you join, the more you earn.

Passenger spots
247
of 250 remaining
Driver spots
98
of 100 remaining
Claim Your Spot Now

Passenger Early Access Rewards

Pre-register now and unlock exclusive benefits when nT3rm launches. The first 250 passengers get the most — do not miss out.

First 250 only
🎁
Free First Ride or 2-Trip Discount
As one of the first 250 passengers to pre-register, you receive either a completely free first ride or a discount on your first two trips when the app launches. Applied automatically to your account — no code needed.
Referral rewards
⭐
Earn Points Every Time Someone Names You
Every time a new user names you as the person who referred them — whether at pre-registration or after the app launches — you earn points toward free rides and discounts. The more people you help join, the more you earn.
🏆
nT3rm Rewards Points System
Your referral points carry forward into the full loyalty programme when the app launches. Reach higher levels to unlock bigger rewards.
Passenger Rewards Levels
🥉
Bronze
0 – 999 points
Welcome discounts
🥈
Silver
1,000 – 4,999 points
Trip discounts
🥇
Gold
5,000 – 19,999 points
Free rides + priority
💎
Platinum ⭐
1,000 pts = Platinum entry · 20,000 pts = Gold max
Priority star + free trips
📱
App Download Bonus
When the app launches, downloading it from the App Store or Google Play earns you extra bonus points on top of your pre-registration rewards — more than just using the website to book.

Driver Early Access Rewards

Be among the first 100 drivers on the nT3rm platform and enjoy exclusive launch benefits that give you an advantage from day one.

First 100 drivers only
💰
Reduced Commission on First Trips
As a founding driver, you receive a significantly reduced platform commission on your first rides when the app launches. You keep more of every fare right from the start — a reward for being an early believer in nT3rm.
Referral rewards
🤝
Earn Through Referrals — Forever
Every passenger or driver who joins nT3rm because of you means bonus earnings for you. The more your name is used at registration, the more points you accumulate — converting to future bonuses, commission reductions, and cash rewards.
🚀
Priority Driver Status at Launch
Founding drivers are fast-tracked through verification and appear higher in passenger search results from day one. Your early commitment is recognised throughout your time on the platform.
📈
Driver Level Progression
nT3rm's four-level driver system — Starter, Active, Priority, Elite — means your earnings and visibility grow as you complete more trips. Founding drivers start with an advantage toward Level 2 from the moment the app goes live.
📱
App Launch Notification
You will receive a direct notification the moment the nT3rm app is live on the App Store and Google Play. Downloading the app on launch day earns additional bonus points on top of your pre-registration rewards.
Passenger Pre-Registration
Takes under 2 minutes. No payment required. Your spot is reserved instantly.
✅ 247 of 250 early access spots still available
Were you referred by someone? (Optional)
If someone told you about nT3rm, enter their full name below. They will earn reward points on their account — and you still get your full early access discount.

No payment required. Your data is handled in accordance with our Privacy Policy.

🎉
You are on the list!
Your passenger spot is reserved. You will be among the first to get on nT3rm when we launch — with your free ride or discount already waiting.
NTL-P-000000
Driver Pre-Registration
Takes under 2 minutes. No documents needed at this stage. Your spot is reserved instantly.
✅ 98 of 100 founding driver spots still available
Were you referred by someone? (Optional)
If a driver or passenger told you about nT3rm, name them below. They will earn reward points — and your early access benefits are unaffected.

No payment or documents required at this stage. Full verification happens when the app launches.

🚗
Founding driver secured!
Your driver spot is reserved. You will be fast-tracked for verification and start with reduced commission when nT3rm launches in the Midlands.
NTL-D-000000
How it works

Simple as 1, 2, 3

Pre-registering takes under 2 minutes. Here is what happens next.

1
Pre-register today
Fill in your name, email, and phone. No payment, no documents. Your early access spot is reserved instantly with a reference number.
2
We notify you at launch
When the nT3rm app goes live on the App Store and Google Play, you receive a direct notification. Download the app for extra bonus points on top of your pre-registration rewards.
3
Your rewards activate
Register on the app using the same email address. Your early access benefits — free ride, discount, referral points — are automatically applied to your account.
Help centre

Frequently Asked
Questions

Everything you need to know about nT3rm — from how it works to how you get paid.

General questions

nT3rm is a carpooling platform that connects passengers who need a ride with drivers who are already making that journey and have empty seats. Unlike a taxi or ride-hailing service, drivers on nT3rm are not employed by us — they are everyday commuters offering seats on their own routes to people heading the same way. It is safer, more affordable, and better for the environment than travelling alone or taking a taxi.

nT3rm launches in the East and West Midlands, United Kingdom — covering Birmingham, Coventry, Leicester, Nottingham, Derby, Wolverhampton, and surrounding areas. We are focused on building a strong community in the Midlands before expanding to other regions.

The nT3rm app is currently in development. We are accepting pre-registrations now — the first 250 passengers and 100 drivers get exclusive launch rewards. Everyone who pre-registers will receive a direct notification the moment the app is live on the App Store and Google Play. Pre-register here to secure your spot.

Yes — nT3rm will be available on both the Apple App Store (iOS) and Google Play Store (Android). Downloading via the app gives you extra bonus points on top of your pre-registration rewards, compared to using the website to book.

No. nT3rm is a carpooling platform, not a taxi or private hire service. Drivers on nT3rm are making a journey they were already planning — they are simply offering spare seats to passengers heading the same way. nT3rm provides the technology that connects both sides. Drivers are independent self-employed individuals, not nT3rm employees.

nT3rm is built specifically for the UK's shift economy — the millions of people on early starts, late finishes, and night shifts who cannot rely on public transport. Agency workers, warehouse staff, NHS workers, factory workers, and anyone who commutes regularly between Midlands cities will find nT3rm particularly useful. However, any adult making a regular commute or journey is welcome — as a passenger or a driver.

Yes. All users — passengers and drivers — must create a verified account before making or offering any bookings. This includes verifying your email address, phone number, and completing an identity check. This keeps everyone on the platform accountable and safe.

For passengers

Open the app, enter your destination, set the date and the time you need to arrive by — and nT3rm finds available drivers already heading that way. You can filter results by your employer or agency to find colleagues making the same commute. Select a driver, see the full fare breakdown, confirm your booking, and the driver has 3 minutes to accept. Once confirmed, you get the driver's details and live tracking on the day.

You can book up to 30 calendar days in advance. The minimum advance booking time is 2 hours before the driver's posted departure time.

Instead of searching by departure time, you tell nT3rm what time you need to arrive. The platform then shows you only drivers whose trip will get you there on time — colour-coded as green (arrives early), blue (arrives on time), and amber (arrives slightly late). This is especially useful for shift workers who must clock in at a specific time.

Yes. Where a driver has posted a return trip, you can book both legs at the same time from a single booking screen.

Yes. You can book a seat for another existing nT3rm user by entering their referral code. You can also invite a new user — they receive an SMS link and have 8 minutes to register and confirm their seat before it is released back to the pool.

Drivers are required to arrive at the agreed pickup point on time. You can track your driver's live location in the app before they arrive. If the driver cancels a confirmed booking, you receive a full refund automatically and are returned to the search results to find an alternative driver.

If you add your employer or agency name to your profile, you can filter search results to only show drivers who have listed the same employer or agency. This helps colleagues share commutes — particularly useful for agency workers placed at the same site.

Some drivers offer door-to-door service, which means they collect you from your home address and drop you at your exact destination, rather than a fixed vantage pickup point. This option carries a small extra charge. The driver accepts or declines your door-to-door request separately from accepting your main booking.

For drivers

Download the app and complete the 4-step driver registration: (1) personal details, (2) driving licence, DBS check, and identity verification, (3) vehicle details and insurance upload, (4) e-sign the Driver Services Agreement and set your surcharge. Once approved by the nT3rm team — typically within 24–48 hours — your account goes live.

You will need:

  • A valid full UK driving licence
  • A valid motor insurance certificate that covers passenger-carrying or carpooling use
  • A valid MOT certificate (where required for your vehicle)
  • Consent to a DBS (Disclosure and Barring Service) background check
  • Completion of a selfie liveness identity check
All documents are uploaded through the app. No in-person appointments are needed.

Not automatically. Standard social, domestic, and pleasure (SDP) car insurance does not cover carrying passengers who contribute to costs. You need a policy that explicitly covers carpooling, cost-sharing, or private hire. Many insurers offer this as an add-on or as a separate policy type. It is your responsibility as a driver to ensure your insurance covers this use. nT3rm cannot accept liability for any gap in cover.

No. Drivers on nT3rm are independent self-employed contractors. You choose when to post trips, which bookings to accept, and how often you drive. You are responsible for your own tax, National Insurance contributions, and compliance with all applicable laws. We recommend registering as self-employed with HMRC if you have not already done so.

In the driver app, tap "Post a Trip", enter your route, departure date and time, number of available seats, and your vantage pickup point. You can also enable door-to-door, add a return trip time, restrict the trip to your employer's colleagues, and set the trip to repeat weekly. Your trip is then visible to passengers searching that route.

You receive a push notification with the passenger's name, photo, rating, and the fare breakdown showing your net earnings. You have 3 minutes to accept or decline. If you accept, the booking is confirmed and the passenger's payment is captured. If you do not respond within 3 minutes, the request is automatically released and the passenger is shown the next available driver.

nT3rm has four driver levels: Starter (Level 1, 0–99 trips), Active (Level 2, 100–199 trips), Priority (Level 3, 200–399 trips), and Elite (Level 4, 400+ trips). Higher levels mean increased visibility in search results, faster payouts, priority support, and exclusive bonuses. Your level progress is visible on your driver dashboard.

Yes — you are required to wait a minimum of 5 minutes from your arrival at the agreed pickup point. If the passenger does not arrive within 5 minutes, you may depart and a no-show charge of 50% of the fare is applied to the passenger's account. You receive this amount less commission.

Pricing and payments

Fares on nT3rm are time-based. The standard rate is £0.067 per minute, with a minimum fare of £3.00. The base fare is capped at £10.00, reached at approximately 2 hours 30 minutes. For longer journeys beyond 2h 30m, an extended rate of £0.08/min plus £0.50/mile applies simultaneously. The driver may also add their own surcharge within limits set by nT3rm. The full fare breakdown is always shown before you confirm any booking.

No. nT3rm does not use surge pricing. The fare shown at the time of booking is the fare you pay — it does not change based on demand, time of day, or any other factor.

nT3rm's commission is 10% for trips within the same city and 15% for city-to-city trips. Tips from passengers are passed 100% to the driver — nT3rm takes no commission on tips. Founding drivers who pre-register get a reduced commission rate on their first rides at launch.

Net earnings are credited to the driver's in-app wallet after each completed trip. Drivers can withdraw their wallet balance to their UK bank account at any time. Payouts are processed through Stripe Connect. Bank account details are held securely by Stripe — nT3rm does not store your bank details.

Passengers can pay by card (Visa, Mastercard, and other major cards) or cash. Card payments are processed securely by Stripe. nT3rm does not store your card details — only a secure reference is kept.

Yes. After every completed trip, passengers can leave an optional tip through the app. Tips go 100% to the driver. nT3rm takes no commission on tips. Tips can be paid by card only.

Refunds are processed for cancelled bookings in accordance with our cancellation policy shown in the app. If a driver cancels a confirmed booking, you receive a full refund automatically. Refunds are returned to your original payment method within 5–7 business days.

Safety

Every driver on nT3rm must pass a DBS (Disclosure and Barring Service) background check, complete a selfie identity verification matched against their driving licence, upload a valid insurance certificate covering passenger-carrying, and have their vehicle details verified. Drivers are manually reviewed by the nT3rm team before their account goes live. Documents are checked for expiry and drivers are automatically suspended if any document lapses.

No. All communication between passengers and drivers takes place through the in-app chat function only. Your personal phone number is never shared with other users on the platform.

Yes. During an active trip, you can see the driver's live GPS location updating every few seconds on the map. You can also share a live tracking link with a trusted friend or family member so they can follow your journey in real time — without needing to download the app.

The SOS button is always visible on your active trip screen and cannot be accidentally hidden. A single tap gives you options including calling 999 directly, sharing your live location with emergency contacts, and submitting an urgent safety report to the nT3rm safety team. Your trip details and driver information are automatically attached.

Always check the driver's name, photo, and vehicle registration shown in the app before getting in. If anything does not match — do not get in. Contact the nT3rm safety team immediately through the app. This simple check takes seconds and is your first line of safety.

You can report any concern directly through the app after a trip, or at any time by emailing [email protected]. All safety reports are reviewed by the nT3rm safety team within 24 hours. In an emergency, always call 999 first.

Pre-registration and rewards

Pre-registration lets you reserve your spot on the nT3rm platform before the app officially launches. It takes under 2 minutes, requires no payment, and no documents. Your place is confirmed with a reference number and you receive a notification the moment the app is live.

The first 250 passengers to pre-register receive either a completely free first ride or a discount on their first two trips when the app launches. This reward is applied automatically to your account — no code needed. You just need to register using the same email address you used to pre-register.

The first 100 drivers to pre-register receive reduced commission on their first rides when the app launches — meaning they keep more of every fare from the start. They also receive founding driver status, priority visibility in passenger search results, and a head start toward Level 2 in the driver progression system.

You can still pre-register. You will be placed on the priority waiting list and still receive a launch notification. While you will not receive the founding member discount or reduced commission, you will still receive standard welcome rewards when you register on the app.

When you pre-register, there is an optional field to enter the full name of the person who told you about nT3rm. When the app launches, that person's account is credited with reward points. The more times someone's name is used, the more points they accumulate — which convert to discounts, free rides, and bonuses. The person pre-registering still receives their full early access discount regardless of whether they name a referrer.

nT3rm has a four-level passenger rewards system — Bronze (0–999 points), Silver (1,000–4,999 points), Gold (5,000–19,999 points), and Platinum (1,000 points entry, up to 20,000 gold points with a priority star). Points are earned by completing trips and through referrals. Higher levels unlock discounts, free rides, and priority booking benefits. Pre-registration referral points carry forward into your full account when the app launches.

When the app launches, downloading it from the App Store or Google Play earns you additional bonus points on top of your pre-registration rewards. The app also gives you the full live tracking experience, push notifications for bookings and driver arrivals, in-app chat, and a faster, smoother booking experience compared to the website.

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Legal document

Driver Services
Agreement

Please read this agreement in full before signing. It sets out the terms under which you use the nT3rm platform as an independent driver.

Version 1.0
Effective: April 2026
Governing law: England & Wales
⚠️
Important — please read before signing: This Agreement confirms you are an independent self-employed contractor and NOT an employee of nT3rm Transport Limited. You are responsible for your own tax, National Insurance contributions, insurance, and compliance with all applicable laws. If you are unsure about your status or obligations, seek independent legal advice before signing.
Contents
1. Definitions and Interpretation 2. Appointment and Status 3. Nature of the Services 4. Eligibility and Verification 5. Platform Rules and Conduct 6. Passenger No-Show Policy 7. Earnings, Commission and Payment 8. Door-to-Door Service 9. Commission Rates and Pricing 10. Driver Levels and Gamification 11. Intellectual Property 12. Data Protection and Privacy 13. Liability and Indemnity 14. Term and Termination 15. Amendments 16. General Provisions 17. Governing Law Schedule 1 — Pricing & Commission Sign the Agreement
The Company
nT3rm Transport Limited
20 Cliveland Street, Birmingham
Company Initials: NTL
[email protected]
www.nt3rm.com
The Driver
As registered on the nT3rm platform
The Driver's full legal name, date of birth, address, and contact details are as submitted during the driver registration process and confirmed in the e-signature section below.

This Agreement governs the terms under which the Driver accesses and uses the nT3rm platform to offer carpooling services to Passengers. Both parties should read this Agreement carefully before the Driver e-signs. By signing, the Driver confirms they have read, understood, and agreed to all terms set out below.

Clause 1

Definitions and Interpretation

In this Agreement, the following terms have the meanings set out below:

TermMeaning
"Agreement"This Driver Services Agreement including any schedules attached, as amended from time to time in accordance with Clause 15.
"App"The nT3rm mobile application available on iOS and Android platforms through which Drivers and Passengers access the Platform.
"Booking"A confirmed reservation by one or more Passengers of one or more seats on a Trip posted by the Driver.
"Commission"The percentage of the Fare retained by nT3rm as its platform service fee, as set out in Schedule 1 and subject to variation in accordance with Clause 9.
"DBS Check"A Disclosure and Barring Service check undertaken in respect of the Driver in accordance with Clause 4.
"Effective Date"The date on which the Driver e-signs this Agreement during the driver registration process on the Platform.
"Fare"The amount payable by a Passenger for a Booking, calculated in accordance with the Pricing Engine as set out in Schedule 1.
"Net Earnings"The amount payable to the Driver for a completed Booking — being the Fare, less the Commission, less any applicable deductions or refunds.
"Passenger"A registered user of the Platform who books one or more seats on a Trip posted by a Driver.
"Platform"The nT3rm technology platform operated by the Company, comprising the App, the website at www.nt3rm.com, and the associated backend systems.
"Services"The carpooling services provided by the Driver to Passengers through the Platform.
"Surcharge"An additional per-trip charge set by the Driver within the limits prescribed by the Company, displayed to Passengers as part of the Fare breakdown.
"Trip"A journey posted by the Driver on the Platform, setting out the route, departure time, available seats, pickup point, and Fare details.
"UK GDPR"The UK General Data Protection Regulation as incorporated into UK law by the European Union (Withdrawal) Act 2018, together with the Data Protection Act 2018.
"Verification Requirements"The documents, checks, and conditions required of the Driver under Clause 4 of this Agreement.

1.1 In this Agreement, references to "including" or "such as" are illustrative and not limiting. Headings are for convenience only. References to statutes include amendments and re-enactments.

Clause 2

Appointment and Status

  1. The Company grants the Driver a non-exclusive, non-transferable right to access and use the Platform to offer carpooling Services to Passengers, subject to the terms of this Agreement.
  2. The Driver is an independent self-employed contractor. Nothing in this Agreement creates or implies any relationship of employment, agency, partnership, or joint venture between the Driver and the Company.
  3. The Driver has no authority to bind the Company contractually, to make representations on behalf of the Company, or to hold themselves out as an employee, agent, or representative of the Company.
  4. The Driver is solely responsible for all tax obligations arising from income earned through the Platform, including income tax and National Insurance contributions. The Driver is advised to register as self-employed with HMRC if they have not already done so.
  5. The Driver is free to provide services through other platforms, provided this does not conflict with the terms of this Agreement or applicable law.
  6. The Company does not guarantee any minimum number of Bookings, any minimum level of income, or any minimum usage of the Platform.
Clause 3

Nature of the Services

  1. The Driver agrees to use the Platform to post Trips on routes they are already travelling, offering available seats to Passengers heading to the same or proximate destinations.
  2. The Driver acknowledges that nT3rm is a technology platform that facilitates connections between Drivers and Passengers. nT3rm does not provide transport services, is not a carrier, and does not employ Drivers to carry Passengers.
  3. The Driver provides the Services in their own name, using their own vehicle, at their own discretion as to when and how often they post Trips.
  4. The Driver may set their own Surcharge within the minimum and maximum limits prescribed by the Company. The Surcharge is displayed to Passengers before they confirm a Booking.
  5. The Driver may accept or decline any Booking request within the three-minute acceptance window. Repeated unexplained declines may affect the Driver's response rate metric and level progression.
  6. Where the Driver has enabled door-to-door service, the decision to accept or decline a door-to-door request is at the Driver's sole discretion and is independent of their acceptance of the main Booking.
  7. The Driver may set Trips to recur on a weekly schedule and is responsible for ensuring that posted recurring Trips remain accurate. The Driver must cancel or amend recurring Trips promptly if their circumstances change.
Clause 4

Eligibility and Verification Requirements

The Driver must meet all of the following requirements at all times during the term of this Agreement.

4.1 Driver Requirements
  1. Hold a full, valid United Kingdom driving licence appropriate for the vehicle to be used.
  2. Be of the minimum driving age required by UK law and not be disqualified from driving.
  3. Pass a Disclosure and Barring Service (DBS) check to the standard required by the Company. The Driver consents to such a check being conducted via the Company's appointed provider.
  4. Complete a selfie liveness identity check, matching the Driver's face against their submitted driving licence photograph, via the Company's designated identity verification provider.
  5. E-sign this Agreement through the registration process on the Platform.
4.2 Vehicle Requirements
  1. The vehicle must be registered in the United Kingdom and be road-legal at all times.
  2. The Driver must hold a valid motor insurance policy that explicitly covers the use of the vehicle for carpooling or private hire purposes, including cover for fare-paying or contribution-paying passengers. It is the Driver's sole responsibility to ensure their insurance policy covers passenger-carrying under the nT3rm model. The Company accepts no liability for any gap in cover.
  3. The vehicle must hold a valid MOT certificate where required by UK law.
  4. The vehicle must be maintained in a clean, roadworthy, and mechanically sound condition at all times.
  5. The vehicle must have a minimum of two available passenger seats. The Driver may offer a maximum of five passenger seats per Trip.
4.3 Document Renewal
  1. The Driver must upload renewed documents before the expiry of any document listed in this Clause 4. The Platform sends automated reminders at 60 days, 30 days, and 7 days before expiry.
  2. The Driver's account will be automatically suspended if any Verification Requirement lapses, and reinstated once a valid renewed document is approved by the Company.
  3. The DBS check must be renewed every three years, or such other period as the Company may notify.
Clause 5

Platform Rules and Code of Conduct

5.1 Driver Obligations

The Driver agrees to comply with the following obligations at all times when using the Platform:

  1. Treat all Passengers with courtesy, dignity, and respect regardless of any protected characteristic under the Equality Act 2010.
  2. Arrive at the agreed vantage pickup point on time and wait a minimum of five (5) minutes for the Passenger before departing. This applies to both outbound and return journeys.
  3. Communicate with Passengers exclusively through the in-app chat function. The Driver must not share personal contact details with Passengers or solicit such details from Passengers.
  4. Drive safely and in compliance with all UK road traffic laws, including strict adherence to speed limits at all times.
  5. Not drive under the influence of alcohol, drugs, or any substance that may impair driving ability.
  6. Keep the vehicle clean, tidy, and in a condition suitable for carrying passengers.
  7. Not solicit, accept, or arrange Bookings or payments outside of the Platform. All Trips and payments must be conducted through the App.
  8. Rate Passengers honestly and fairly after each completed Trip.
  9. Not discriminate against any Passenger or refuse a Booking on the basis of a protected characteristic under the Equality Act 2010.
  10. Notify the Company promptly if the Driver is charged with, convicted of, or cautioned for any criminal offence, or if any circumstances arise that may affect their suitability to carry passengers.
5.2 Prohibited Conduct

The following conduct may result in immediate suspension or permanent termination of the Driver's account:

  • Providing false, misleading, or inaccurate information during registration or at any point during the term of this Agreement.
  • Allowing any other person to use the Driver Account or to drive in the Driver's place.
  • Using a vehicle that does not match the registered vehicle details on the Driver Account.
  • Engaging in any form of harassment, intimidation, or threatening behaviour towards any Passenger or Company personnel.
  • Recording Passengers by audio, video, or any other means without their explicit consent.
  • Representing to Passengers that the Driver is an employee or agent of the Company.
  • Using the Platform for any purpose other than posting and completing legitimate carpooling Trips.
  • Engaging in any conduct that brings or is likely to bring the Company into disrepute.
  • Attempting to circumvent the Commission, the Pricing Engine, or the payment system.
Clause 6

Passenger No-Show Policy

  1. If a Passenger fails to arrive at the agreed pickup point within five (5) minutes of the Driver's arrival, the Driver may depart. The Driver is encouraged to send a message via in-app chat before departing.
  2. Where a Passenger fails to arrive within the five-minute period, a no-show charge of fifty per cent (50%) of the applicable Fare will be charged to the Passenger. This amount, less Commission, will be credited to the Driver's wallet.
  3. The no-show charge is subject to review by the Company in the event of a dispute raised by either party. The Company's decision on any such dispute is final.
  4. The Driver must not charge any amount to a Passenger other than through the Pricing Engine on the Platform.
Clause 7

Earnings, Commission, and Payment

  1. The Company calculates the Fare for each Booking using the Pricing Engine. Current parameters are set out in Schedule 1.
  2. Net Earnings payable to the Driver are calculated as the Fare, less the applicable Commission, less any refunds or deductions arising under this Agreement.
  3. Tips paid by Passengers through the Platform are passed to the Driver in full. The Company takes no Commission on tips.
  4. Net Earnings are credited to the Driver's in-app wallet on completion of each Trip. The Driver may withdraw their wallet balance to their nominated UK bank account at any time, subject to any minimum withdrawal threshold set by the Company.
  5. Payments to the Driver's bank account are processed through Stripe Connect. The Driver must complete Stripe Connect onboarding during registration. Bank account details are held by Stripe and are not stored by the Company.
  6. The Company provides a full earnings breakdown per Trip — gross Fare, Commission deducted, and Net Earnings — accessible through the Driver's earnings dashboard in the App.
  7. In the event of a Booking cancellation, refund, or chargeback, the Company reserves the right to reverse or withhold the relevant amount from the Driver's wallet. The Driver will be notified of any such reversal.
  8. The Driver is solely responsible for declaring all income earned through the Platform to HMRC and for paying all applicable taxes and National Insurance contributions. The Company does not withhold tax on the Driver's behalf.
Clause 8

Door-to-Door Service

  1. The Driver may elect to enable the door-to-door service option on any Trip, allowing Passengers to request collection from and delivery to specific addresses rather than a vantage pickup point.
  2. Where a Passenger requests door-to-door service, the Driver receives a separate notification to accept or decline this element. This decision is independent of the Driver's acceptance of the main Booking.
  3. Where the Driver accepts a door-to-door request, an additional charge is added to the Passenger's Fare by the Pricing Engine. This amount, less Commission, is credited to the Driver.
  4. The Driver is under no obligation to enable or accept door-to-door requests.
Clause 9

Commission Rates and Pricing

  1. The Commission rates applicable to this Agreement are set out in Schedule 1. The Company may amend the Commission rates or Pricing Engine parameters at any time on not less than fourteen (14) days' prior written notice through the App or by email.
  2. Where the Driver does not accept the revised rates, the Driver may terminate this Agreement before the revised rates take effect. Continued use of the Platform after the effective date of any change constitutes acceptance of the revised rates.
  3. The Driver may set their Surcharge at any amount between the minimum and maximum limits notified by the Company. The Company may amend these limits on fourteen (14) days' notice.
  4. Fares are shown to Passengers in full before Booking confirmation, inclusive of the Driver's Surcharge and the Company's Commission. There is no surge pricing on the Platform.
Clause 10

Driver Levels and Gamification

  1. The Platform operates a four-level driver system: Starter (Level 1), Active (Level 2), Priority (Level 3), and Elite (Level 4). Level progression is based on completed Trips and other performance metrics determined by the Company.
  2. Higher-level Drivers benefit from increased visibility in passenger search results and may be eligible for additional incentives at the Company's discretion. The Company makes no guarantee as to any minimum level of benefit or bonus.
  3. The Company reserves the right to amend level thresholds, names, and associated benefits at any time on notice through the App.
Clause 11

Intellectual Property

  1. All intellectual property rights in the Platform, App, nT3rm brand, and all associated materials are owned by the Company. Nothing in this Agreement grants the Driver any rights in the Company's intellectual property.
  2. The Driver grants the Company a non-exclusive, royalty-free licence to use the Driver's name, profile photograph, vehicle details, and ratings data for the purpose of operating the Platform.
  3. The Driver must not use the nT3rm name, logo, or any associated branding without the prior written consent of the Company.
Clause 12

Data Protection and Privacy

  1. Both parties shall comply with their respective obligations under the UK GDPR and the Data Protection Act 2018.
  2. The Company processes the Driver's personal data in accordance with its Privacy Policy, accessible through the App and at www.nt3rm.com. The Driver confirms they have read and understood the Privacy Policy.
  3. The Driver's personal data is processed for the purposes of: operating the Driver Account; processing payments; conducting Verification Requirements; complying with legal obligations; and improving the Platform.
  4. The Company may share the Driver's name, vehicle details, and ratings with Passengers to the extent necessary to facilitate Bookings. The Company does not sell the Driver's personal data to third parties.
  5. The Driver must not process any personal data relating to Passengers other than as strictly necessary to perform the Services. The Driver must not retain, share, or misuse any Passenger data obtained through the Platform.
Clause 13

Liability and Indemnity

  1. The Company provides the Platform on an "as is" and "as available" basis and does not warrant that it will be uninterrupted or error-free.
  2. The Company is not a transport provider and does not accept liability for any loss, injury, damage, or claim arising from the Services provided by the Driver to Passengers.
  3. The Driver is solely responsible for the safety and roadworthiness of their vehicle, their driving conduct, and the safety of Passengers during a Trip.
  4. The Driver shall indemnify and hold harmless the Company from any claims, losses, damages, costs, and expenses arising from: (a) the Driver's breach of this Agreement; (b) the Driver's negligence or wilful misconduct; (c) any claim by a Passenger arising out of the Services; or (d) the Driver's breach of any applicable law.
  5. Nothing in this Agreement limits or excludes either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
  6. Subject to Clause 13.5, the Company's total liability to the Driver shall not exceed the total Net Earnings paid to the Driver in the three (3) months preceding the event giving rise to the claim.
Clause 14

Term and Termination

  1. This Agreement commences on the Effective Date and continues indefinitely until terminated in accordance with this Clause.
  2. Either party may terminate this Agreement at any time on not less than fourteen (14) days' written notice. The Driver may give notice through the App or by email. The Company will send notice to the Driver's registered email address.
  3. The Company may suspend or terminate the Driver Account immediately and without notice in the event of:
    1. a serious or persistent breach of this Agreement;
    2. the Driver's conviction for, or caution in respect of, a criminal offence that renders them unsuitable to carry passengers;
    3. failure to maintain valid Verification Requirements;
    4. the Driver's driving disqualification or suspension;
    5. reasonable suspicion of fraud, dishonesty, or misconduct;
    6. a material failure of the Driver's insurance cover; or
    7. any conduct that poses a risk to the safety of Passengers or others.
  4. On termination: the Driver's Platform access ceases; pending Bookings are cancelled and Passengers refunded; and Net Earnings accrued at the date of termination are paid to the Driver within a reasonable period, subject to permitted deductions.
  5. Clauses 11, 12, 13, 17, and this Clause 14.5 survive termination of this Agreement.
Clause 15

Amendments to This Agreement

  1. The Company may amend this Agreement at any time on not less than fourteen (14) days' prior notice through the App or by email to the Driver's registered address.
  2. If the Driver does not accept the amendments, they may terminate this Agreement before the amendments take effect. Continued use of the Platform after the effective date constitutes acceptance of the amended Agreement.
  3. The version number and effective date of the Agreement are displayed within the App. Drivers can view the version they have signed through their Driver Account at any time.
Clause 16

General Provisions

  1. This Agreement constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior agreements and understandings.
  2. If any provision is found to be invalid or unenforceable, it shall be severed and the remaining provisions shall continue in full force and effect.
  3. Failure to enforce any provision does not constitute a waiver of any party's rights to enforce that or any other provision in the future.
  4. The Driver may not assign or transfer any rights or obligations under this Agreement without the prior written consent of the Company.
  5. This Agreement does not create any rights enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.
  6. Notices to the Company shall be sent to [email protected]. Notices to the Driver shall be sent to their registered email address on the Platform.
Clause 17

Governing Law and Dispute Resolution

  1. This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the law of England and Wales.
  2. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement.
  3. Before commencing legal proceedings, the parties agree to attempt to resolve any dispute in good faith through direct negotiation. Either party may escalate to formal proceedings if the dispute is not resolved within twenty-one (21) days of written notice of the dispute.

Schedule 1 — Pricing Engine and Commission Rates

Current rates as at April 2026 — subject to change in accordance with Clause 9

ParameterRate / Value
Minimum fare per passenger£3.00
Standard rate£0.067 per minute
Base fare cap£10.00 (reached at approximately 2 hours 30 minutes)
Extended rate (beyond 2h 30m)£0.08 per minute + £0.50 per mile (both running simultaneously)
Commission — within city trips10% of the Fare
Commission — city to city trips15% of the Fare
Commission — extended trips (2h 30m+)15% of the Fare
Commission — door-to-door extra charge15% of the door-to-door surcharge
Commission on passenger tips0% — 100% passed to Driver
Passenger no-show charge50% of the applicable Fare, subject to review
Advance booking windowUp to 30 calendar days before departure
Minimum advance booking2 hours before posted departure time

All rates are subject to change on fourteen (14) days' notice in accordance with Clause 9. Changes will be communicated through the App and by email to the Driver's registered address.

Sign This Agreement

By completing and submitting the form below, you confirm that you have read and understood this Agreement in full, and you agree to be legally bound by its terms. Your e-signature has the same legal effect as a handwritten signature under the Electronic Communications Act 2000.

Please scroll through and read the full Agreement above before signing.
Before signing, please confirm the following:

By clicking above, you confirm your e-signature. Your name, the date, time, and a reference number will be recorded as part of the audit trail for this Agreement. nT3rm Transport Limited will countersign and send a copy to your registered email address.

Agreement signed successfully

Thank you. Your Driver Services Agreement has been recorded. Your reference number is:

NTL-DRV-000000

A copy of this Agreement has been sent to your registered email address. You can also view your signed agreement at any time through your Driver Account in the nT3rm app.

Your application is now complete. Our team will review your documents and notify you within 24–48 hours.